FAQs
Program Updates
- Second Step® High School Spanish Translation FAQ
- Annual Class, Training, and Progress Reporting Reset on 6/25/26
- K–8 Leader Dashboard Updates for 2026–27 School Year
- Improving the Teaching Experience for Second Step® K–8 Digital Programs
- Digital Well-Being Specialized Unit
- Second Step® Product Updates for the 2026–2027 School Year
Account
Digital Licenses
- How to Preview Second Step® Elementary and Middle School Programs Without Impacting Lesson Progress Reports
- How to Add Users to a License Without Notification
- Managing User Access to Licenses
- Tracking Staff Training Completion for Bullying Prevention or Child Protection Unit
- Informing Educators About Annual Class and Training Reset
- Assigning Second Step® Program Licenses to Schools
General
- Second Step® Programs Win the Tech & Learning Awards of Excellence: Best of 2025.
- Evidence of Effectiveness: Second Step® Elementary and Second Step® Middle School Digital Programs
- How Should Districts and Schools Describe Second Step® Programs?
- Second Step® Programs Win Tech & Learning Award: What It Means for Districts—Frequently Asked Questions
- Human Skills Development FAQs
- Understanding Copyright Policies for Second Step® Resources
Implementation Support
- Small Group Reporting
- Overview of Second Step® K–5 Kit Programs Implementation
- Teaching Bullying Prevention and Child Protection Units Remotely
- Explaining Human Skills Programs to Middle School Staff
- Implementing Bullying Prevention and Child Protection Units with the Digital Elementary Program
- Mid-Year Schoolwide Implementation Support Reminders
Purchasing Information
- Second Step® Programs Overview
- How to Fund Your Purchase of Human Skills Programs
- How to Place an Order for Digital and Kit Programs
- What to Know Before Ordering Second Step® Digital Programs
- Providing Tax-Exempt Status for Second Step® Orders
- Providing Tax Exemption Documentation with Orders
Site Content & Navigation
- Where do I find Tier 2 activities in Second Step® Elementary and Second Step® Middle School?
- Accessing Early Learning to Grade 5 Lessons Online
- Are Human Skills Assessments Available on SecondStep.org
- How to Update Grade Levels for Your Account
- How to Enable Video Captions for Second Step® Lessons
- Navigating to Co-Creating Classroom Agreements
Technical
- Fixing Authentication Issues for Program Access
- Fixing Streaming Problems in Second Step® Digital Programs
- How to Activate Your Second Step® Kit or Digital Program
- How to Add Kits (and Additional Grades) to Your Existing Account
- How to Log In to Your Second Step® Account
- How to Rename a Class in Digital Programs