FAQs
Implementation Support
- Do you have an implementation snapshot for your K-5 kit programs (2011)?
- Do you have recommendations for teaching the Bullying Prevention Unit and the Child Protection Unit remotely?
- How can I help my staff understand the benefits of SEL and Second Step Middle School?
- How do I implement the Bullying Prevention or Child Prevention Units with the Digital Elementary Program?
- Mid-Year Schoolwide Implementation Support Reminders
- Resources for Counselors and Other Educators Teaching Multiple Classes or Grades in the K-8 Digital SEL Program
Account
Digital Licenses
- 2024-25 Detailed Program Updates for Second Step® Middle School
- How do I see what's in the Second Step program if I'm not teaching lessons?
- 2024-25 Detailed Program Updates for Step® Elementary Digital
- 2024-25 General Program Updates for Second Step® Elementary and Second Step® Middle School Digital Programs
- Add users to a license but notify them later.
- Annual Class, Training, and Progress Reporting Reset on 6/28/24
General
- Are the materials on SecondStep.org copyrighted?
- Can I post, share, translate, adapt, or copy Second Step materials or website content?
- Can you show me a side-by-side comparison of the 2021 Second Step Digital Elementary Program and the 2011 Second Step K-5 Program?
- How do I request permission to use SecondStep.org materials in ways not mentioned in this FAQ?
- May I link to this website (SecondStep.org)?
- May I put materials from this website on another website?
Purchasing Information
- 2024 Pricing Updates FAQ
- How can I fund my purchase?
- How do I place an order?
- I've never ordered digital products from you before. What do I need to know?
- My organization is tax exempt. What documentation do you need?
- My state sales tax exemption ID is on my purchase order. Do you still need documentation?
Site Content & Navigation
- Are the Early Learning through Grade 5 lessons from physical kits online?
- Are there assessments for the Second Step Program available on SecondStep.org?
- How do I change my grade or add a grade (Early Learning - Grade 5 programs)?
- How do I turn on video captions?
- How will educators navigate to the educator practice of Co-Creating Classroom Agreements during the Program Kick-off?
- I've completed my Bullying Prevention Unit or Child Protection Unit online training. How do I access the lessons so I can teach my students?
Technical
- Is www.secondstep.org down?
- Can I delete a class in the Second Step Elementary and Second Step Middle School Digital Programs?
- Do you offer SSO (Single-Sign-On)?
- How do I activate my kit or digital program?
- How do I add kits to my existing account?
- How do I log in to SecondStep.org?