Technical
- What does "There was a problem with this Email Address" mean?
- What do I do when SecondStep.org won’t load?
- Is www.secondstep.org down?
- How do I resolve an "unable to authenticate" error?
- Can I delete a class in the Second Step Elementary and Second Step Middle School Digital Programs?
- What's the best way to re-create classes on SecondStep.org?
- How do I rename a class in the Second Step Elementary or Second Step Middle School Digital Programs?
- Do you offer SSO (Single-Sign-On)?
- My screen keeps flashing or refreshing after I sign in.
- I can't play the embedded videos in the Early Learning SEL Kick-Off Meeting's PowerPoint. What can I do?
- I'm having trouble accessing images or playing songs or videos from Streaming Lesson Media, the online Middle School Program, or the online Elementary Program. What should I do?
- What are the technical requirements for Streaming Lesson Media or the Second Step Elementary or Second Step Middle School Digital Programs?
- I can't remember my password! What should I do?
- How do I add kits to my existing account?
- How do I log in to SecondStep.org?
- How do I activate my kit or digital product?