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Digital Licenses

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  • As a license administrator, how do I see teachers' lesson progress or training completion?
  • How can I see if my team has completed the Bullying Prevention Unit or Child Protection Unit online training?
  • I've been given access to Second Step online programs or training as a teacher or staff member, how do I get started?
  • I am a Setup Administrator. What does that mean? 
  • I am a License Administrator. What does that mean? 
  • I am supposed to have access to the Middle School Program, but I don't see links to it on the My Dashboard page. What do I do?
  • Can I renew my licenses as part of an order with other items?
  • How do I upgrade from one or more individual licenses to a schoolwide license?
  • If I want to renew my license but change from a 1-year to a 3- or 5-year term, will I have to set up my access again?
  • To renew my licenses, what will I need to provide?
  • Can I renew my licenses online?
  • I received a renewal notice that one or more of my licenses is about to expire or has expired. How do I renew my license(s)?
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