I received an email telling me that I am a Setup Administrator. What does that mean?
Can I renew my licenses as part of an order with other items?
How do I upgrade from one or more individual licenses to a schoolwide license?
If I want to renew my license but change from a 1-year to a 3- or 5-year term, will I have to set up my access again?
To renew my licenses, what will I need to provide?
Can I renew my licenses online?
I received a renewal notice that one or more of my licenses is about to expire or has expired. How do I renew my license(s)?
I received an email from support@secondstep.org that tells me I have access to the Middle School Program, but I don't see links to it on the My Dashboard page. What do I do?
I received an email telling me that I am a License Administrator. What does that mean?

I received a renewal notice that one or more of my licenses is about to expire or has expired. How do I renew my license(s)?

Eddie Daggett

May 28, 2019 21:47
Updated

For fastest service, provide the license ID numbers you wish to renew and whether you wish to keep the same license term. You can find the license ID numbers by logging into your account at www.secondstep.org and clicking Manage Digital Licenses from the My Dashboard page.

Purchase orders should be emailed to orders@cfchildren.org. If you are paying by VISA or MasterCard, call 800-634-4449, ext. 1 during our normal business hours.

If you have questions, please contact us at support@secondstep.org or call 800-634-4449, ext. 1.

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