Log out and log back in.
If that doesn't work, try the following:
- Open an incognito window or alternate browser to access your dashboard.
If this helps, please clear your browser’s cache. Clearing your browser’s cache should help regain access as normal. Please see the following link for help on this: https://www.whatismybrowser.com/guides/how-to-clear-cookies-browsing-history-and-cache/
- Verify your time is set correctly on your device.
If the time on your clock is more than five minutes off, our website will not send any information in order to protect data. If you resync your clock to the correct time, this should restore your access.
- Verify Cookies are enabled on your browser.
To allow cookies, please see the following link for help on this: https://www.whatismybrowser.com/guides/how-to-enable-cookies/?utm_source=whatismybrowsercom&utm_medium=internal&utm_campaign=breadcrumbs
Your IT team may have to change some or all of these settings for you based on your organization's network settings. If these steps don't restore your access or if you have any questions please contact us, we’re happy to assist.